Customer Engagement
Highly engaged customers buy more, promote more, and demonstrate more loyalty.
Massive Scale: do not worry about infrastructure or how to deploy or manage servers. Focus on your customers, let us worry about the technical details.
Intelligent Services: gain deeper customer understanding by leveraging our automated natural conversational interfaces and real-time bots.
Cost Savings: pay-as-you-go model, and pay only for what you use.
Engage the Right Customer: we help you easily reach the right customer with the right message at the right time.
In today’s digitally transformed world, it’s more important than ever to have a deep understanding of your customers and to engage them with personalized messages through the channels that they prefer. We enable marketers and developers to deliver customer-centric engagement experiences. Better experiences lead to stronger relationships with your customers.
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Cloud Computing Services
Infrastructure as a Service (IaaS) ranges from development platforms, to servers, storage, and virtual desktops.
Basic Building Blocks: IaaS provides access to networking features, computers (virtual or hardware), and data storage space. Auto-scales to meet demand.
Flexibility: IaaS enables the highest level of management control over your IT resources.
Platform as a Service (PaaS) removes the need for organizations to manage the underlying infrastructure.
Be More Efficient: no need to worry about resource procurement, capacity planning, software maintenance, patching, or any of the other undifferentiated heavy lifting involved in running your application.
Software as a Service (SaaS) turn-key solution that provides a completed product, run and managed by Data Glue.
Segmented Email Campaign: SaaS solution example that autonomously sends, receives and responds to emails without human intervention. Converting sales 24/7 (365) without the need to maintain servers.
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Data Management
Acquire, validate, store, protect, and process data to ensure its accessibility, reliability, and timeliness.
Data ingestion: our ingestion processes make it easy to find, subscribe to, extract, and integrate with data sources and third-party data in the cloud.
Real-time Data Movement: analyze streaming data, gain actionable insights, and respond to your business and customer needs in real time.
Backup and Archive: centralize and automate data backup across your organization. Disaster-Recovery services centrally configure backup policies and monitor backup activity.
Security and Accessibility: full access control and monitoring policies to ensure integrity of systems and the detection of all suspicious activities.
At Data Glue we implement data lakes as centralized repository for all data storage (both structured and unstructured). We first ingest then process data using business intelligence, real-time analytics, and machine learning to guide better decisions.
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Analytics and Dashboards
Visually track, analyze and display key performance indicators (KPIs) in real-time with customized designs.
BIG-Data: process vast amounts of data using open source tools such as Apache Spark to run petabyte-scale analysis at less than half of the cost of traditional on-premises solutions.
Warehousing: query petabytes of structured and semi-structured data, easily save the results and share with team members. All done using a cost-savings central location.
Dashboards: cloud-powered business intelligence services that makes it easy to publish insights to everyone in your organization.
Ad-Hoc SQL queries: serverless interactive engine that enables customized SQL data queries.
At Data Glue we provide a broad set of purpose-built data analytics tools for business intelligence insights. Our analytics services support open file formats so you don’t need to move and transform your data in order to analyze it; thus saving costly data transformation expenses.
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Machine Learning
Develops computer programs that can access data and use it to learn for themselves.
Recommendations: improve customer engagement by powering personalized product and content recommendations, and targeted marketing promotions.
Forecasting: uses machine learning to combine time series data with additional variables to build accurate predictions.
Image and Video Analysis: identify objects, people, text, scenes, and activities in images and videos, as well as detect any inappropriate content.
Translation: neural network that delivers fast, high-quality, and affordable translations in over 55 languages.
Fraud Detection: serverless interactive engine that enables customized SQL data queries.
At Data Glue we provide ready-made intelligence for your operational workflows. Our machine learning services easily integrate with your applications to address your most difficult pain points.
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Media Asset Management
Collect, deliver, retrieve, govern and overall manage your media assets.
Focus on Content: let us handle the heavy lifting of acquiring and maintaining the hardware and configuration needed to support your content. You focus on your content.
Go Global in Minutes: deliver to audiences around the world, use network resources to ingest video near the source and distribute content near the viewer for optimal performance and low latency.
Encode Live Video: broadcast-grade live video processing service that lets you create high-quality video streams for delivery to broadcast televisions and internet-connected multiscreen devices.
Monetize: insert individually targeted advertising into video streams without sacrificing broadcast-level quality-of-service.
At Data Glue our media services make it fast and easy to produce, process, and deliver broadcast and over-the-top video. These pay-as-you-go services offer the video infrastructure you need to deliver great viewing experiences to any screen.
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Features
What we bring to the equation:
Specialized Skill Relevant to the Client
We bring industry experts to assist in our understanding of a client's project and if necessary, integrate with 3rd party providers to gain competitive edges that support our development efforts.
Adaptability is needed to succeed in modern days. Methods that leverage human knowledge with automated machinery tend to yield the highest performance outcomes.
Proactive Engagements
1.Understand the client’s perspective and build a shared vocabulary
2.Align project timelines, budgets, and deliverables with client expectations
3.Keep everyone up-to-date on project status with shared folders
Smile! When it comes to relationships, communication is everything. Poor communication can quickly lead to the demise of relationships, while good (awesome!) communication can help sustain a stable long-term relationship.
Clear Deliverables with Milestones and Due Dates
Our projects are designed with scheduled milestones that track the progress of the deliverables. We are agile first, meaning we rather fail fast and find wrong assumptions quickly. The approach enables us to meet deadlines and have clear client expectations.
Our Roadmap-To-Success is a proven process that constantly reiterates the development lifecycle in order to find improvements. The highly effective approach accelerates timelines and reduces common risks in development.
Educated, Tested, Certified and Seasoned Tech Experts
Solutions Architects, Machine Learning Professionals, Cloud Practitioners and Project Managers are assigned to client projects for effective development.
Teams are typically sized between three to seven (3-7) individuals with specific areas of responsbilities and timelines. Individuals have certifications specific to the work being performed for the client.
Client-First
It’s not just a saying, it’s a driving force.
This philosophy guides everything we do – from our organizational team structure, to our technology, and the depth of our advisory services. We are driven by client needs.
